IES Software Status

All Systems Operational

Query Tool Operational

NEOpoint Operational

NEOexpress Operational

NEOmobile Operational

Prophet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

System maintenance - temporary service interruption

Completed - The scheduled maintenance has been completed.
Feb 13, 20:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 19:30 AEDT

Scheduled - We must perform unplanned system maintenance.

Impact: NEOpoint, QueryTool and NEOExpress may be unavailable during this period.

(NEOmobile will not be impacted)
Feb 11, 11:50 AEDT

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.