IES Software Status

All Systems Operational

Query Tool Operational

NEOpoint Operational

NEOexpress Operational

NEOmobile Operational

Prophet Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 23, 2026

Query Tool Authentication Issues

Resolved - This incident has been resolved.
Apr 23, 12:09 AEST

Update - We have made a change that seems to have fixed the issue. We will continue to monitor QueryTool for any other issues
Apr 23, 12:09 AEST

Investigating - Some users are reporting issues with accessing QueryTool.
We are investigating thi.
Apr 23, 10:02 AEST

Apr 22, 2026

frequency data outage

Resolved - A fix has been implemented and the frequency monitor is back online
Apr 22, 07:51 AEST

Investigating - we are currently investigating an outage in the live frequency monitor.
Apr 21, 20:32 AEST

Apr 21, 2026

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.